Terms & Conditions

Effective Date: 25 June 2026

Welcome to Certified Alkaline Shack Ltd (“we”, “our”, “us”). These Terms and Conditions govern your use of our website, www.certifiedalkalineshack.com, and the purchase of products from us.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. Company Information

Certified Alkaline Shack Ltd is a company registered in England and Wales.

Website: www.certifiedalkalineshack.com
Email: info@certifiedalkalineshack.com

Registered Office: 13446117
Registered office address: 66 Paul Street ec2a 4ne
2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.
• The information you provide is accurate and complete.
• You are legally able to enter into binding contracts.

3. Products

We make every effort to ensure that product descriptions, images, prices, and availability are accurate.

However:

• Colours and images may vary depending on your device.
• Product packaging may differ from images shown.
• Availability is subject to stock.
• We reserve the right to discontinue or modify products without notice.

4. Pricing

All prices displayed are in Pounds Sterling (£) unless otherwise stated.

Prices may change without notice.

If an obvious pricing error occurs, we reserve the right to cancel the order and provide a full refund if payment has already been taken.

5. Orders

Submitting an order does not guarantee acceptance.

Your order is accepted only when we send confirmation that it has been processed.

We reserve the right to refuse or cancel any order for reasons including:

• Product unavailable
• Pricing errors
• Suspected fraud
• Payment not authorised
• Breach of these Terms

6. Payment

Payment must be made in full before goods are dispatched.

Payments are processed securely by trusted third-party payment providers.

We do not store your complete payment card details.

7. Delivery

We aim to dispatch orders promptly.

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

• Courier services
• Customs clearance
• Weather conditions
• Events beyond our reasonable control

Risk in the products passes to you upon delivery.

Ownership of the goods transfers once payment has been received in full.

8. Returns and Refunds

Your statutory rights under UK consumer law are not affected.

If you wish to return an item, please contact us at:

info@certifiedalkalineshack.com

Where applicable, refunds will be processed to the original payment method.

Certain items may not be eligible for return for reasons of hygiene, safety, or where otherwise permitted by law. Please refer to our separate Returns & Refund Policy for full details.

9. Health Information

Information provided on this website is for general information purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Nothing on this website should be considered medical advice.

Customers should consult an appropriately qualified healthcare professional before making health-related decisions, particularly if pregnant, nursing, taking medication, or living with a medical condition.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, videos, software, and branding, is owned by or licensed to Certified Alkaline Shack Ltd and is protected by intellectual property laws.

You may not copy, reproduce, distribute, publish, modify, or commercially exploit any website content without our prior written consent.

11. Acceptable Use

You agree not to:

• Use the website unlawfully.
• Upload malicious software or harmful code.
• Attempt unauthorised access to our systems.
• Interfere with the website’s operation.
• Infringe our intellectual property rights.
• Use the website in a way that causes damage to our business or other users.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

To the fullest extent permitted by law, Certified Alkaline Shack Ltd shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of this website or the purchase of our products.

Our total liability shall not exceed the amount paid by you for the relevant order.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations where caused by circumstances beyond our reasonable control, including natural disasters, pandemics, industrial disputes, cyberattacks, utility failures, transport disruption, or government action.

14. Privacy

Your personal information is processed in accordance with our Privacy Policy.

By using this website, you acknowledge that you have read our Privacy Policy.

15. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the content, availability, or privacy practices of those websites.

16. Website Availability

We do not guarantee that our website will always be available or free from errors.

We may suspend, withdraw, or modify any part of the website without notice.

17. User Accounts

Where customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials and for all activity carried out using your account.

Notify us immediately if you believe your account has been accessed without your permission.

18. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time.

Changes will become effective upon publication on our website.

Continued use of the website constitutes acceptance of the revised Terms.

19. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any dispute arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws provide otherwise.

20. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Certified Alkaline Shack Ltd
Website: www.certifiedalkalineshack.com
Email: info@certifiedalkalineshack.com