Shipping & Delivery Policy

Effective Date: 25 June 2026

Certified Alkaline Shack Ltd aims to dispatch all orders promptly and securely.

Processing Times

Orders are normally processed within 1–3 working days, excluding weekends and public holidays.

Orders placed after business hours will be processed on the next working day.

Delivery

Delivery times depend on your chosen shipping method and destination.

Typical UK delivery times are:

• Standard Delivery: 2–5 working days
• Express Delivery (where available): 1–2 working days

Delivery estimates are not guaranteed.

International Shipping

International shipping may be available.

Customers are responsible for any customs duties, import taxes, VAT, or clearance charges imposed by the destination country.

Delivery Delays

We are not responsible for delays caused by:

• Courier companies
• Customs clearance
• Severe weather
• Industrial action
• Public holidays
• Circumstances beyond our reasonable control

Incorrect Delivery Information

Please ensure your delivery details are accurate.

Certified Alkaline Shack Ltd is not responsible for delays or failed deliveries resulting from incorrect information supplied by the customer.

Lost Deliveries

If your order has not arrived within the expected delivery timeframe, please contact:

info@certifiedalkalineshack.com

We will investigate with the courier and provide updates.

Contact

Certified Alkaline Shack Ltd
Website: www.certifiedalkalineshack.com
Email: info@certifiedalkalineshack.com